Your delivery

Delivery areas Country Standard delivery times in working days (Monday-Friday) Postal charges in Standard Delivery
France Metropolitan France Within 6 days 13.20 €
France Dom Within 10 days 24.54 €
France DOM/TOM Subject to the La Poste 'time 29.94 €
District A Europ and Suiss Within 10 days 21.42 €
District B Country of the Eastern Europe, Norway, the Maghreb Within 12 days 26.04 €
District C Country of Africa except(off) the Maghreb, Canada, the United States, Close relation and the Middle East Subject to the transporter's time 37.32 €
District D Others destinations Subject to the transporter's time 47.64 €

Standard delivery

The standard delivery in metropolitan France is free on all the orders of more 80 € (retail's order).

We propose at present the standard delivery with follow-up for the orders in metropolitan France.

We try hard to deliver in six working days from the date of order. However, in period of high activity, the deliveries can set more time. We remind you that on Saturday and Sundays are not counted as working days. If your order did not arrive in ten working days, please contact our Customer service.

Please note also that no change of address of delivery can be made after you placed your order.

Your order will be shipped by Colissimo you will receive your package by mail. If you are not present upon delivery , a notice may be given by post to let you know how and when to pick up your package.

Order tracking

To access the status of your order , you will have your tracking number. On the site of the post office at: www.colissimo.fr/portail_colissimo/suivre.do?language=fr_FR
Most packages arrive at their destination in 2 weeks, so we do not make any claim on account before this period has elapsed. If after this time your order has not arrived , please contact us at info@mogano.fr .